SESHOS
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Sesh OS Rollout Plan

6-week phased deployment & adoption strategy — Lunch & Learns, department deep dives, success tracking

Target completion: May 31, 2026

Rollout Timeline

1

Phase 1: Leadership

Week 1-2

2

Phase 2: Department Leads

Week 3-4

3

Phase 3: Full Company

Week 5-6

Phased Approach

Executive Alignment

Max + Michael approve scope, success metrics, communication strategy

Key Stakeholder Review

John, Abhi, Michael, Rahul on-boarded to tool; feedback on critical workflows

Internal Champion Training

Martha, Collin, John as super-users ready to support teams

Comms Launch

Email series: What is sesh-ops-app, Why this matters, Your role

Lunch & Learn Schedule

Audience

CEO, COO, John (Supply), Abhi (Demand), Collin (Ops)

Topics

-Strategic value proposition
-Real-time visibility across demand/supply/execution
-Key dashboards overview
-Success metrics & KPIs

Outcomes

+Leadership alignment on tool scope
+Approval for phased rollout
+Clear communication strategy

Preparation

*Demo environment ready
*Talking points deck
*Success metrics doc

Department Deep Dive Workshops

Parallel hands-on training tracks (Week 3-4). Each team runs their own 1.5-2 hour workshop.

Hands-On Tasks

1.Create a new production batch in Supply Plan
2.Review MSI integration & OEE metrics alignment
3.Test stock-out alert triggers (DOS thresholds)
4.Validate Cin7 inventory accuracy vs. app
5.Practice emergency escalation workflow

Success Criteria

+All 5 core supply chain workflows automated
+DOS accuracy within 1 day of manual calc
+MSI data syncs within 30 min
+John confident in daily use

Tools: Cin7 + MSI Express + app dashboard

Success Metrics

Adoption Rate

Target: 80% active users by Week 6

Tracking: Weekly login metrics

Data Accuracy

Target: OTIF within 0.5% of manual

Tracking: Daily spot checks

Decision Speed

Target: Escalations flagged < 24h

Tracking: Alert response times

Forecast Accuracy

Target: Variance < 15% month-over-month

Tracking: Abhi's demand plan vs. actual

Inventory Visibility

Target: DOS accuracy within 1 day

Tracking: Weekly Cin7 audit

Team Confidence

Target: 4+ / 5 on post-training survey

Tracking: Anonymous feedback form

Feedback & Iteration

Week 2

Leadership feedback session

Owner: Martha | Input: Max, Michael, John, Abhi

Week 4

Department lead retrospective

Owner: Martha | Input: All dept leads

Week 6

Full company feedback survey

Owner: Martha | Input: All users

Week 7+

Ongoing feature requests & bug log

Owner: Product | Input: All teams

Critical Path & Risk Mitigation

Data Accuracy Risks

-Cin7 inventory mismatches: Audit before rollout; validate DOS calculations daily Week 1-2
-MSI production data delays: Confirm 30-min sync SLA with production team
-Shopify order sync lag: Test with Saddle Creek; set 5-min refresh interval minimum

Adoption Risks

-Competing priorities: Secure time blocks on calendars now; budget 3-4 hrs/person for training
-Tool complexity: Pair department leads with super-users; provide cheat sheets + video tutorials
-Resistance to another dashboard: Frame as single source of truth, not one more tool

Critical Dependencies

-John's Supply Plan approval (Week 2): Schedule this first; no Phase 3 without Supply sign-off
-Abhi's Demand Plan accuracy (Week 3): Validate historical forecast variance; lock in assumptions
-Collin's OTIF report accuracy (Week 3): Spot-check against manual OTIF; resolve discrepancies same day
-Radik/Jackie's cost data (Week 4): Reconcile P&L monthly; flag variance > 0.5%

Pre-Rollout Checklist

*

Secure calendar blocks for all 7 sessions

Owner: Martha

*

Confirm demo environment is live & stable

Owner: Product

*

Audit Cin7 inventory accuracy vs. physical count

Owner: John

*

Validate MSI OEE data feed & 30-min sync SLA

Owner: Grady

*

Test Shopify order sync with Saddle Creek tracking

Owner: Collin

*

Prepare demand plan with March data & 3 scenarios

Owner: Abhi

*

Lock in Cin7 standard cost master for Q1

Owner: Radik

*

Create department cheat sheets & FAQ docs

Owner: Martha

*

Set up user roles & permissions (admin, editor, viewer)

Owner: Product

*

Schedule post-training feedback sessions (Week 2, 4, 6)

Owner: Martha

*

Record demo session for asynchronous viewing

Owner: Product

*

Brief super-users on escalation procedures & support model

Owner: Martha

Support & Escalation Model

Tier 1: Super-Users

Martha (Ops)

Collin (Orders/OTIF)

John (Supply)

Abhi (Demand)

First contact for tool issues

Tier 2: Dept Leads

Emily (Sales)

Radik/Jackie (Finance)

Chris/Xochy (Quality)

Grady (Logistics)

Data accuracy issues, process changes

Daily Standup (Week 1-6): Martha + super-users, 15 min (9 AM, async Slack updates). Escalation threshold: issue blocking > 2 people OR affecting OTIF/demand accuracy.

Next Step

Schedule Week 1 Executive Overview with Max & Michael. Confirm Phase 1 timeline & comms approach.